{"id":1009,"date":"2018-02-22T05:43:37","date_gmt":"2018-02-22T05:43:37","guid":{"rendered":"http:\/\/www.smartlab.com.sg\/SPSNew\/?page_id=1009"},"modified":"2024-01-25T14:31:54","modified_gmt":"2024-01-25T06:31:54","slug":"faq","status":"publish","type":"page","link":"https:\/\/smartlab.com.sg\/SPSNew\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div class=\"kc-elm kc-css-396086 kc-row-container module\"><div class=\"wc-row row\"><div class=\"kc-wrap-columns\"><div class=\"kc-elm kc-css-975922 small-12 columns small-12\"><div class=\"kc-col-container\"><div data-closeall=\"true\" class=\"kc-elm kc-css-892476 kc_accordion_wrapper\">\n    <h3 class=\"kc-accordion-title\">General FAQ<\/h3>\n<div class=\"kc-elm kc-css-3424 kc_accordion_section group \"><h3 class=\"kc_accordion_header ui-accordion-header\"><span class=\"ui-accordion-header-icon ui-icon\"><\/span><a href=\"#can-you-tell-me-more-about-smartlab-education-private-school\" data-prevent=\"scroll\"><i class=\"\"><\/i> Can you tell me more about SmartLab Education Private School?<\/a><\/h3><div class=\"kc_accordion_content ui-accordion-content kc_clearfix\"><div class=\"kc-panel-body\"><div class=\"kc-elm kc-css-76146 kc_text_block\"><\/p>\n<p>\nSmartLab was founded in 1999 by a team of returned UK scholars.<\/p>\n<p><span style=\"font-style: inherit;\">It owns 5 centres which 2 are designed for SmartLab Education Private School<\/span>.<\/p>\n<p>SmartLab Education Private School started in 2005 and was originally named SmartLab Singapore Pte. Ltd. In 2008, the company was renamed SmartLab Education Private School as part of our registration with MOE and Casetrust.<\/p>\n<p>We continue to promote our core belief &#8211;\u00a0<strong>Believe in Yourself\u00a0<\/strong>&#8211; and apply the consistent branding that has made us successful in the local tutorial market and international licensing.<\/p>\n<p>\n<\/div><\/div><\/div><\/div><div class=\"kc-elm kc-css-774353 kc_accordion_section group \"><h3 class=\"kc_accordion_header ui-accordion-header\"><span class=\"ui-accordion-header-icon ui-icon\"><\/span><a href=\"#what-is-the-admission-procedure\" data-prevent=\"scroll\"><i class=\"\"><\/i> What is the admission procedure?<\/a><\/h3><div class=\"kc_accordion_content ui-accordion-content kc_clearfix\"><div class=\"kc-panel-body\"><div class=\"kc-elm kc-css-750879 kc_text_block\"><\/p>\n<p>\nPlease email privateschool@smartlab.com.sg for the detailed admission procedure.<\/p>\n<p>\n<\/div><\/div><\/div><\/div><div class=\"kc-elm kc-css-870507 kc_accordion_section group \"><h3 class=\"kc_accordion_header ui-accordion-header\"><span class=\"ui-accordion-header-icon ui-icon\"><\/span><a href=\"#what-is-the-difference-between-smartlab-education-private-school-and-other-private-schools\" data-prevent=\"scroll\"><i class=\"\"><\/i> What is the difference between SmartLab Education Private School and other private schools?<\/a><\/h3><div class=\"kc_accordion_content ui-accordion-content kc_clearfix\"><div class=\"kc-panel-body\"><div class=\"kc-elm kc-css-961803 kc_text_block\"><\/p>\n<ul>\n<li>A dedicated team of teachers led by our chairman of Academic and Examination Board, Mr Tony Tan, who is a graduate of Cambridge University with a&nbsp; First Class Honours degree and a former government scholar<\/li>\n<li>Compulsory admission interviews by one of the management staff<\/li>\n<li>Class sizes of no more than 18<\/li>\n<li>Assessment&nbsp;progress report for parents<\/li>\n<li>Awards to reward academic performance<\/li>\n<\/ul>\n<p>\n<\/div><\/div><\/div><\/div><div class=\"kc-elm kc-css-824312 kc_accordion_section group \"><h3 class=\"kc_accordion_header ui-accordion-header\"><span class=\"ui-accordion-header-icon ui-icon\"><\/span><a href=\"#who-is-the-chairman-of-exam-and-academic-board\" data-prevent=\"scroll\"><i class=\"\"><\/i> Who is the Chairman of Exam and Academic Board?<\/a><\/h3><div class=\"kc_accordion_content ui-accordion-content kc_clearfix\"><div class=\"kc-panel-body\"><div class=\"kc-elm kc-css-545069 kc_text_block\"><\/p>\n<p>\nMr Tony Tan, a Singapore Armed Forces scholar with a First Class degree from the University of Cambridge, is one of the original founders of SmartLab Education Private School. He has over 20 years of teaching experience in science from Secondary 3 to Junior College 2, and has helped hundreds of students to achieve their best in academic results, turning many under-performers into high scorers. He is also the key author of all the science notes used in SmartLab.<\/p>\n<p>\n<\/div><\/div><\/div><\/div><div class=\"kc-elm kc-css-38881 kc_accordion_section group \"><h3 class=\"kc_accordion_header ui-accordion-header\"><span class=\"ui-accordion-header-icon ui-icon\"><\/span><a href=\"#what-is-the-industry-wide-course-fee-protection-scheme-and-how-does-it-protect-the-students\" data-prevent=\"scroll\"><i class=\"\"><\/i> What is the Industry-Wide Course Fee Protection Scheme and how does it protect the students? <\/a><\/h3><div class=\"kc_accordion_content ui-accordion-content kc_clearfix\"><div class=\"kc-panel-body\"><div class=\"kc-elm kc-css-680471 kc_text_block\"><\/p>\n<p>For details of the policies,\u00a0<a href=\"https:\/\/smartlab.com.sg\/SPSNew\/policies\/\">click here<\/a><\/p>\n<\/p>\n<p>\n<\/div><\/div><\/div><\/div><\/div>\n<div data-closeall=\"true\" class=\"kc-elm kc-css-603050 kc_accordion_wrapper\">\n    <h3 class=\"kc-accordion-title\">Fees &amp; Financial Information FAQ<\/h3>\n<div class=\"kc-elm kc-css-431935 kc_accordion_section group \"><h3 class=\"kc_accordion_header ui-accordion-header\"><span class=\"ui-accordion-header-icon ui-icon\"><\/span><a href=\"#what-does-each-course-cost\" data-prevent=\"scroll\"><i class=\"\"><\/i> What does each course cost?<\/a><\/h3><div class=\"kc_accordion_content ui-accordion-content kc_clearfix\"><div class=\"kc-panel-body\"><div class=\"kc-elm kc-css-11264 kc_text_block\"><\/p>\n<p>\nPlease select the course you wish to attend from the Courses page to see its cost breakdown.<\/p>\n<p>\n<\/div><\/div><\/div><\/div><div class=\"kc-elm kc-css-933843 kc_accordion_section group \"><h3 class=\"kc_accordion_header ui-accordion-header\"><span class=\"ui-accordion-header-icon ui-icon\"><\/span><a href=\"#how-do-i-pay-for-the-course\" data-prevent=\"scroll\"><i class=\"\"><\/i> How do I pay for the course?<\/a><\/h3><div class=\"kc_accordion_content ui-accordion-content kc_clearfix\"><div class=\"kc-panel-body\"><div class=\"kc-elm kc-css-114044 kc_text_block\"><\/p>\n<p>For more details on how to pay us, <a href=\"https:\/\/smartlab.com.sg\/SPSNew\/admission\/\" rel=\"noopener\">click here<\/a>.<\/p>\n<p>\n<\/div><\/div><\/div><\/div><div class=\"kc-elm kc-css-210684 kc_accordion_section group \"><h3 class=\"kc_accordion_header ui-accordion-header\"><span class=\"ui-accordion-header-icon ui-icon\"><\/span><a href=\"#are-there-any-discounts-or-scholarships-available\" data-prevent=\"scroll\"><i class=\"\"><\/i> Are there any discounts or scholarships available?<\/a><\/h3><div class=\"kc_accordion_content ui-accordion-content kc_clearfix\"><div class=\"kc-panel-body\"><div class=\"kc-elm kc-css-807605 kc_text_block\"><\/p>\n<p>\nSmartLab Education Private School provides early birds discount for its various courses. Please select the course you wish to attend from the Courses page to see the various payment options.<\/p>\n<p>\n<\/div><\/div><\/div><\/div><div class=\"kc-elm kc-css-607129 kc_accordion_section group \"><h3 class=\"kc_accordion_header ui-accordion-header\"><span class=\"ui-accordion-header-icon ui-icon\"><\/span><a href=\"#is-there-a-refund-policy\" data-prevent=\"scroll\"><i class=\"\"><\/i> Is there a refund policy?<\/a><\/h3><div class=\"kc_accordion_content ui-accordion-content kc_clearfix\"><div class=\"kc-panel-body\"><div class=\"kc-elm kc-css-57455 kc_text_block\"><\/p>\n<p>Yes. For more details, <a href=\"https:\/\/smartlab.com.sg\/SPSNew\/policies\/\" rel=\"noopener\">click here<\/a>.<\/p>\n<p>\n<\/div><\/div><\/div><\/div><div class=\"kc-elm kc-css-386019 kc_accordion_section group \"><h3 class=\"kc_accordion_header ui-accordion-header\"><span class=\"ui-accordion-header-icon ui-icon\"><\/span><a href=\"#what-do-the-administration-fees-include\" data-prevent=\"scroll\"><i class=\"\"><\/i> What do the administration fees include?<\/a><\/h3><div class=\"kc_accordion_content ui-accordion-content kc_clearfix\"><div class=\"kc-panel-body\"><div class=\"kc-elm kc-css-703891 kc_text_block\"><\/p>\n<ul>\n<li>Notes and worksheets<\/li>\n<li>Materials for practical science lessons<\/li>\n<li>Assessment tests<\/li>\n<\/ul>\n<p>Please note that this fee is applicable for the entire duration of the course.<\/p>\n<p>\n<\/div><\/div><\/div><\/div><div class=\"kc-elm kc-css-989696 kc_accordion_section group \"><h3 class=\"kc_accordion_header ui-accordion-header\"><span class=\"ui-accordion-header-icon ui-icon\"><\/span><a href=\"#do-tuition-fees-include-exam-fees\" data-prevent=\"scroll\"><i class=\"\"><\/i> Do tuition fees include exam fees?<\/a><\/h3><div class=\"kc_accordion_content ui-accordion-content kc_clearfix\"><div class=\"kc-panel-body\"><div class=\"kc-elm kc-css-929683 kc_text_block\"><\/p>\n<p>\nNo. Exam fees are not included.<\/p>\n<p>\n<\/div><\/div><\/div><\/div><div class=\"kc-elm kc-css-750548 kc_accordion_section group \"><h3 class=\"kc_accordion_header ui-accordion-header\"><span class=\"ui-accordion-header-icon ui-icon\"><\/span><a href=\"#can-smartlab-education-private-school-register-students-as-private-candidates-with-singapore-examinations-and-assessment-board-seab\" data-prevent=\"scroll\"><i class=\"\"><\/i> Can SmartLab Education Private School register students as private candidates with Singapore Examinations and Assessment Board (SEAB)? <\/a><\/h3><div class=\"kc_accordion_content ui-accordion-content kc_clearfix\"><div class=\"kc-panel-body\"><div class=\"kc-elm kc-css-738275 kc_text_block\"><\/p>\n<p>No, O\/A Level students have to register the examination themselves using their Singpass via SEAB\u2019s Candidates Portal (CP). Examination fees are paid to SEAB directly in CP via credit card \/ debit card \/ PayNow.<\/p>\n<p>\n<\/div><\/div><\/div><\/div><div class=\"kc-elm kc-css-928558 kc_accordion_section group \"><h3 class=\"kc_accordion_header ui-accordion-header\"><span class=\"ui-accordion-header-icon ui-icon\"><\/span><a href=\"#how-much-does-it-cost-to-register-for-exams-as-a-private-candidate-when-is-the-registration-period\" data-prevent=\"scroll\"><i class=\"\"><\/i> How much does it cost to register for exams as a private candidate? When is the registration period?<\/a><\/h3><div class=\"kc_accordion_content ui-accordion-content kc_clearfix\"><div class=\"kc-panel-body\"><div class=\"kc-elm kc-css-143707 kc_text_block\"><\/p>\n<p>The actual fee will only be released on the SEAB website when it&#039;s open for registration. Students can pay the fees directly to SEAB. SmartLab Education Private School will provide assistance to students during this period.<\/p>\n<p>For more information, refer to the\u00a0<a href=\"http:\/\/www.seab.gov.sg\/\" target=\"_blank\" rel=\"noopener\">SEAB website<\/a>.<\/p>\n<p>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-modules.php","meta":{"footnotes":""},"class_list":["post-1009","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/smartlab.com.sg\/SPSNew\/wp-json\/wp\/v2\/pages\/1009","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/smartlab.com.sg\/SPSNew\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/smartlab.com.sg\/SPSNew\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/smartlab.com.sg\/SPSNew\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/smartlab.com.sg\/SPSNew\/wp-json\/wp\/v2\/comments?post=1009"}],"version-history":[{"count":5,"href":"https:\/\/smartlab.com.sg\/SPSNew\/wp-json\/wp\/v2\/pages\/1009\/revisions"}],"predecessor-version":[{"id":1721,"href":"https:\/\/smartlab.com.sg\/SPSNew\/wp-json\/wp\/v2\/pages\/1009\/revisions\/1721"}],"wp:attachment":[{"href":"https:\/\/smartlab.com.sg\/SPSNew\/wp-json\/wp\/v2\/media?parent=1009"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}